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AI Receptionist Report

Head-to-head

Goodcall vs Rosie

Two simple AI phone agents for small businesses. Goodcall offers unlimited minutes and more routing for $79 per agent; Rosie offers less to set up for $49.

By Network Editorial Team

Last updated

Disclosure: This website may receive compensation from companies mentioned on this page. The publisher may also have an ownership or financial relationship with certain featured providers. These relationships do not change our stated evaluation methodology. The publisher of this website has a financial interest in Torklio. Read the full disclosure.

GC

Goodcall

Small businesses that want a simple setup

Simple AI phone agent for small businesses: unlimited minutes, metered by unique customers.

Starting price: $79/mo

Read the Goodcall review
RO

Rosie

Owners who want the simplest possible answering setup

Flat-rate AI answering from $49/month; booking and transfers on the Scale plan.

Starting price: $49/mo

Read the Rosie review

Decision summary

Both are built for owners who want coverage without a project, and both prices were verified on September 7, 2026. Goodcall's $79 per-agent Starter includes unlimited minutes, three team seats and routing, metered by 100 unique customers a month with $0.50 each beyond and only 7 days of call history. Rosie's $49 Professional includes 250 minutes of message-taking with appointment links by text, but no transfers; its $149 Scale plan adds direct booking, warm transfers and 1,000 minutes. Pick Goodcall if you want the agent to do something with the call and your calls run long; pick Rosie if you want it to tell you about the call for the lowest price, or if $149 for booking plus transfers plus 1,000 minutes is the bundle you actually need.

Feature differences

Call routing

Goodcall
Transfers and routing (not independently verified); 3 directory contacts on Starter (verified).
Rosie
None on the $49 plan; warm and live transfers on Scale ($149), waterfall on Growth ($299) (verified).

Lead capture

Goodcall
Structured capture of caller intent (not independently verified).
Rosie
Message-first: two custom message scenarios on Professional, five on Scale, unlimited on Growth (verified).

Setup

Goodcall
Short guided setup.
Rosie
Minimal.

Scheduling

Goodcall
Not described on the pricing page (unverified).
Rosie
Appointment links by text on the $49 plan; direct calendar booking on Scale and above (verified).

Human backup

Goodcall
None.
Rosie
None.

Lead qualification

Goodcall
Recorded as a capability in our database (not independently verified).
Rosie
Not described on the pricing page (not independently verified).

CRM integration

Goodcall
Partial, per public materials; the connector list is unverified.
Rosie
Zapier integration to 1,000-plus apps on every plan (verified).

SMS follow-up

Goodcall
Partial (not independently verified).
Rosie
Appointment links by text on every plan; in-call texting on Scale and above (verified).

Call history and retention

Goodcall
7 days on Starter, 30 days on Growth, unlimited on Scale (verified).
Rosie
Recording and retention not mentioned on the pricing page.

Developer access

Goodcall
Custom API integrations on the Enterprise plan only (verified).
Rosie
Recorded as not offered (not independently verified).

Industry specialization

Goodcall
General-purpose small-business agent; no vertical tuning recorded.
Rosie
General-purpose; no vertical tuning recorded.

Pricing differences

Entry price

Goodcall
$79 per agent per month; $66 billed annually.
Rosie
$49 per month.

What the meter is

Goodcall
Unlimited minutes; metered by unique customers (100 / 250 / 500 per month by plan).
Rosie
Included minutes: 250 / 1,000 / 2,000 by plan.

Included usage at entry

Goodcall
Unlimited minutes, 100 unique customers, 3 team members, 1 logic flow, 3 directory contacts, 7 days of call details.
Rosie
250 minutes, 2 message scenarios, appointment links by text, spam detection, Zapier; no transfers.

Overage

Goodcall
$0.50 per unique customer above the cap.
Rosie
Not published.

Trial and annual discount

Goodcall
Free trial, length not stated; 15% off billed annually ($66 / $108 / $208).
Rosie
7-day free trial on every plan; two months free on annual billing.

Use-case differences

Small shop with a front counter

Goodcall
Good fit.
Rosie
Good fit.

Mobile service that needs callers sorted

Goodcall
Better fit.
Rosie
Adequate on Professional; Scale adds transfers.

HVAC or plumbing company with a dispatcher

Goodcall
Routing can send urgent calls to the dispatcher and capture the rest; Goodcall names both trades among its targets. See [HVAC](/industries/hvac) and [plumbing](/industries/plumbing).
Rosie
Rosie does not list either trade; a dispatcher would work from messages unless the company pays for Scale's transfers.

Cleaning company with recurring clients

Goodcall
Regulars count once against the unique-customer cap, and unlimited minutes cover long quote calls (verified). See [cleaning](/industries/cleaning).
Rosie
Rosie lists cleaning as a fit; 250 minutes covers roughly 60 four-minute calls a month.

Owner who wants to connect a calendar next quarter

Goodcall
Scheduling is not described on the pricing page; ask before assuming.
Rosie
Direct calendar booking is a published Scale-plan feature, so the upgrade path is clear.

Pros and cons

Goodcall

Pros

  • Unlimited minutes for $79
  • More routing control
  • Structured capture
  • Published $0.50 per-customer overage

Cons

  • 7-day retention on Starter
  • 100 unique customers on Starter
  • Scheduling not described on the pricing page

Rosie

Pros

  • Least setup
  • $49 entry
  • Clear plan ladder: messages at $49, booking and transfers at $149
  • 7-day trial on every plan

Cons

  • No transfers or direct booking under $149
  • No overage rate published
  • Zapier only

Which one should you choose?

Choose Goodcall if…

  • You want calls routed or sorted, not just recorded.
  • Your calls run long and unlimited minutes matter more than a low sticker price.
  • You have more than one person who might need to take a transferred call.

Choose Rosie if…

  • You want to forward the line and forget it for $49.
  • Messages are enough for your volume.
  • You want a clear path to direct booking and transfers at $149 with 1,000 minutes.

Side by side

GC
Goodcall

Small businesses that want a simple setup

Starting price
$79/mo
24/7 answering
Yes†
Appointment scheduling
Partial†
Call transfers
Yes†
Human backup
No†
CRM integration
Partial†
Developer access (API)
Partial
Industry specialization
No†
Test score
Sample only
Review status
Editorial Preview
RO
Rosie

Owners who want the simplest possible answering setup

Starting price
$49/mo
24/7 answering
Yes†
Appointment scheduling
Yes
Call transfers
Partial
Human backup
No
CRM integration
Partial
Developer access (API)
No†
Industry specialization
No†
Test score
Sample only
Review status
Editorial Preview

† Not independently verified: based on the provider's public materials or editorial knowledge, not yet checked against a dated source. “Verify” means no data has been entered yet. Test scores appear only when the 10-call challenge has been completed for that provider.

How we compared them

Both pricing pages were checked on September 7, 2026, and this pairing is now one where the pricing pages do much of the talking. Goodcall's page states prices, the unique-customer meter, seats, logic flows and retention windows, but not scheduling or CRM depth. Rosie's page states prices, minutes, and precisely which plan takes messages, books directly and transfers. What neither page states, such as recording or lead qualification, remains the vendor's positioning. No lab calls have been placed for either.

The workflow after the call

Goodcall's recorded shape is capture-then-route: the agent collects the caller's details and intent, answers common questions, and either transfers the call or hands the request onward. Rosie's entry-plan shape is answer-then-relay: the call is handled, the caller may get a booking link by text, the message is written up, and the owner acts on it. Rosie's Scale plan changes that shape, adding direct calendar booking and warm transfers. Neither product is recorded as grading leads or keeping a customer history across channels; those are the layers that separate this pair from a workflow-first product such as Torklio, which the publisher of this site has a financial interest in. For owners who only want the phone covered, the missing layers are not a loss.

Total cost of ownership considerations

Goodcall's $79 per agent ($66 annually) buys unlimited minutes for up to 100 distinct callers a month, then $0.50 per additional caller, and the entry plan discards call details after 7 days. Rosie's $49 buys 250 minutes with no published overage, and its $149 Scale plan buys 1,000 minutes plus booking and transfers with two months free on an annual term. A business with a stable set of regulars who call often is cheaper on Goodcall; a business with few, short calls is cheaper on Rosie; a business that needs transfers must pay $149 at Rosie and can get them at $79 at Goodcall. The cost that neither pricing page shows is the human follow-through: on Rosie's entry plan every message is a callback, and with Goodcall some of that work is absorbed by routing. Count your weekly calls, estimate how many end as a callback under each model, and price your own time accordingly.

What would change this verdict

  • Lab results showing Rosie Scale transferring and booking reliably would make it the stronger pick for anyone who can afford $149.
  • Lab results showing Goodcall booking appointments without errors would move Goodcall into the booking-capable category and out of this simple-agent bracket.
  • Rosie publishing an overage rate, or Goodcall extending Starter retention beyond 7 days, would each remove a current weakness.
  • Confirmation that either provider records calls and keeps transcripts would change the tie in that row.

Frequently asked questions

Which is cheaper?

Rosie at the entry level: $49 for 250 minutes against Goodcall's $79 per agent (verified September 7, 2026). Goodcall includes unlimited minutes and transfers at that price; Rosie needs its $149 plan for transfers.

Which books appointments?

Rosie books directly on your calendar from its $149 Scale plan and texts a booking link on the $49 plan. Goodcall's pricing page does not describe scheduling.

Should a service business choose either?

For simple needs, yes. For booking-heavy trades, see Torklio or a human-backed service.

Do either record calls?

Goodcall keeps call and customer details for 7, 30 or unlimited days by plan. Rosie's pricing page does not mention recording. Ask each vendor whether calls are recorded, for how long, and whether you can read a transcript.

Is there a human option with either?

No. Both are AI-only and transfer to your own people at most, Rosie only on Scale and above. Smith.ai is the reference point for a live receptionist.

Sources

  1. Goodcall pricing (accessed 2026-09-07)
  2. Rosie pricing (accessed 2026-09-07)